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Contact Us
24 Hours Online Ordering and Phone Orders
We encourage you to order onlin e 24 Hours for the fastest possible service, but you can also call in your order or inquiry Mon-Fri 10am-6pm at 212-627-4050 or toll free at 866-474-4022.
We can be reached Monday through Friday 10:00 am to 6:00 pm EST. (Closed Sundays in January)
You can also Fax us an order at at 718-785-3413.
Please bear in mind that we are a small privately owned business and are not always able to answer your call immediately- but we pride ourselves on our high level of personal service and our product quality. So don't worry, if no one is available to take your call, please leave a message and we will get back to you as soon as possible. Or email us at sales@thegiftedones.com and we will respond as quickly as possible.
Tracking your Order
If you need to check the status of your order, you can log onto our website using your email address and the password you supplied when you ordered and check the status of your order .
You will also receive a confirming e-mail once your order has shipped which contains the tracking number, or ask us to track your package for you.
Canceling/Changing your order
If you need to cancel/change your order before it ships please notify us immediately at 212-627-4050. Once the order has shipped and not yet been delivered you will only be charged for shipping and the merchandise will be credited. If the order has already shipped, there will be a $15 fee to change the address.
Payment
The Gifted Ones accepts American Express, VISA and MasterCard. We also offer Corporate accounts for businesses. Please call us for details or email us at sales@thegiftedones.com
Sales Tax
A sales tax of 8.375% is added to all orders shipped to New York addresses.
This website copyright © 2003
The Gifted Ones, Inc.
All rights reserved worldwide.
The Gifted Ones, Inc.
150 West 10th Street, New York, NY 10014
212-627-4050
For comments or questions about this website, please contact webmaster@thegiftedones.com
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