Online, Telephone & FAX Orders
We encourage you to order online 24 Hours for the fastest possible service, but you can also call in your order or inquiry at 866-474-4022 (or 212-627-4050). We can be reached Monday through Friday 10:00 a.m. - 6:00 p.m EST. You can also Fax us an order at at 718-785-3413.
Orders placed by3pm will ship that day - orders placed after 3pm may ship the next business day (Mon-Fri).
We close at 6pm on Fridays - any order placed after Friday's cut-off time WILL NOT ship until Monday.
Shipping Multiple Gifts
If you wish to ship to multiple addresses, you must place seperate orders for each address. Always feel free to call or email us if you would like any assistance placing your order.
We also offer Corporate accounts for businesses (OAC). Please call us for details.
The Gifted Ones accepts American Express, VISA, MasterCard and Discover credit cards. We do not accept cash, checks or CODs. We use Authorize.Net® for secure online payment processing. The customer information is encrypted using 128-bit Secure Socket Layer technology.
A sales tax of 8.875% is added to all orders shipped to New York addresses.
Is it safe to order online?
Yes! When you use your credit card to shop at The Gifted Ones, your transaction is secure. Your privacy is protected. Our servers use the most advanced encryption technology that safeguards your personal information through Authorize.net.
Additionally, under the Fair Credit Billing Act, your bank can not hold you liable for more than $50.00 of fraudulent charges. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Canceling/Changing your order
If you need to cancel/change your order before it ships please notify us immediately at 1-866-474-4022. Once the order has shipped and not yet been delivered you will only be charged for shipping and the merchandise will be credited.
All our basket gifts include an enclosure card with the message of your choice. Please be sure to include your name or the company name.
At times we or our suppliers may have to substitute items within one of our gift baskets to ensure freshness and timely delivery. We will always use a substitute of equal or greater value when we do find it necessary to make a substitution.
Call us toll free at 866-443-8332 (or 212-627-4050 )or email us at email@example.com